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- Louise Nolan


MCSE - Windows XP Support and Administration




Course Aims
This practical course will provide support professionals with the knowledge and skille necessary to administer and support Microsoft Windows XP. Topics covered by this course include: * Architecture * Installation and deployment * Configuration and performance monitoring * Troubleshooting * Backup and printing
Assumed Knowledge
Students should be familiar with the Windows 9x/NT4/2000 operating system. Experience with supporting Windows NT 4 or Windows 2000 would be beneficial.
Course Audience
This course is intended for IT professionals with the responsibility for managing Windows XP in a networked or stand-alone environment.

This course can be found in the following categories:
Courses > MCSE

Table of Contents
Windows XP Architecture
  		• The Windows Family
  		• System Architecture
     
    Installing Windows XP
  		• System Requirements
  		• Choosing a File System
  		• Installation Process
  		• Graphical Portion of Setup
  		• Running Windows XP the First Time
  		• Product Activation
  		• Using the Setup Manager
  		• Using Answer Files
  		• Upgrading to Windows XP
  		• Transferring User Settings using the USMT
  		• Lab - Upgrading to Windows XP
  		• Lab - Installing Windows XP
     
    Deploying Windows XP
  		• The Remote Installation Service
  		• Using RISETUP
  		• Authorizing RIS
  		• Configuring RIS
  		• Creating RipRep Images
  		• Answer Files With RIS
  		• Creating a RIS Startup Disk
  		• Using Third Party Cloning Software with SYSPREP
  		• Lab - Performing a SYSPREP Deployment
     
    Configuration
  		• Control Panel
  		• Changing System Settings
  		• Computer Name Tab
  		• The Hardware Tab
     
    Advanced
  		• System Restore
  		• Automatic Updates
  		• Remote Control
  		• Configuring Network Settings
  		• Administrative Tools
  		• Managing Software
  		• Taskbar
  		• Additional Control Panel Tools
  		• Windows XP Registry
  		• Value Entries
  		• Editing the Registry
  		• Lab - Configuring Windows XP
  		• Lab - The Windows XP Registry
     
    Booting Windows XP
  		• Boot Sequences
  		• Core Boot Files
  		• Editing the Boot.ini File
  		• Troubleshooting the Boot Process
  		• Advanced Startup Options
  		• The Recovery Console
  		• Lab - Booting
     
    Managing Disks
  		• Disks and Partitions
  		• Comparing Basic and Dynamic Storage
  		• Simple and Spanned Volumes
  		• Striped Volumes
  		• Other Disk Management Issues
  		• Lab - Working with Disks
     
    File Systems
  		• File System Comparison
  		• Choosing a File System
  		• File Allocation Table (FAT)
  		• New Technology File System (NTFS)
  		• File Compression
  		• Converting File Systems
  		• Lab - Working with File Systems
    Remote Computing Issues
  		• Supporting Mobile Users
  		• Remote Connectivity
  		• Configuring a Connection
  		• Internet Connections
  		• Virtual Private Networking
  		• Managing Network Connections
  		• Dial-in Security
  		• Remote Utilities
  		• Lab - Remote Access
     
    Troubleshooting
  		• Error Categories
  		• Boot Problems
  		• Event Viewer
  		• Windows System Information
  		• Task Manager
  		• Recovery and Rollback
  		• Creating a Windows XP Boot Disk
  		• Lab - Troubleshooting
     
    Performance Monitoring
  		• Introduction
  		• Performance Monitor Basics
  		• Logging Performance
  		• Lab - Performance Monitoring
     
    Administering Windows XP
  		• Management Console
  		• Run As
  		• Managing Security
     
    User Account Management
  		• Creating and Managing Accounts
  		• User Profiles
  		• Lab - Managing Users
     
    Managing Files
  		• File System Features
  		• Securing Files
  		• Securing Folders
  		• File and Folder Ownership
  		• Auditing File Access
  		• The EFS
  		• Lab - Managing Files
     
    Sharing Folders
  		• Understanding UNC Names
  		• Caching
  		• Default System Shares
  		• Share Level Security
  		• Lab - Sharing Folders
     
    Backup
  		• Types of Backup
  		• Tape Terminology
  		• Backup and Restore Security
  		• Backing Up Remote Machines
  		• Using Windows XP Backup
  		• Setting Backup Options
  		• Scheduling a Backup
  		• Restoring Data
  		• Lab - Using Backup
     
    Printing
  		• Windows 2000 Printing Terminology
  		• Windows XP Printing Components
  		• The Print Processor
  		• Printer Drivers
  		• The Printers Folder
  		• Creating a Printer
  		• Managing Printers
  		• Managing Documents
  		• Printer Security
  		• Lab - Setting up a Printer
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