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There are many excellent online courses. This has been hugely beneficial in my day to day work.
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- Louise Nolan
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A+ Syllabus 10 - Module 4 - Installing, Upgrading and Troubleshooting
Course Aims
At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file systems. You will recognize the features of SCSI standards and be able to install and configure a SCSI adapter and peripherals. You will lean how to install a video card and monitor and install and configure a modem. You will also be able to suggest techniques to employ when troubleshooting, troubleshoot the PC boot process, use a multimeter to test a power supply and diagnose POST, processor, memory, modem, hard and floppy disk, audio, monitor/video and I/O port errors. This set of modules will prepare the reader for the exam 220-301. |
Assumed Knowledge
You should have successfully completed a "PC Fundamentals" course or be confident in the following in order to gain maximum benefit from reading this course: You can use a keyboard and mouse, recognise the main components of a PC and different data media such as floppy disks, CD-ROM, etc. You can understand DOS file naming conventions and directory structures, you are familiar with Windows and Windows applications, you can use Windows File Manager or Explorer to create directories and sub-directories; and move, copy or rename files and directories. You can use the DOS DIR, COPY, REN, DEL, MD, CD and RD commands and the DOS editor to create text and batch files. |
Course Audience
This is the essential foundation course for newcomers to PC support and provides readers with the necessary training to ensure proficiency in PC installation and troubleshooting skills. |
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Table of Contents
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Field Replaceable Units
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IDE Devices
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SCSI Devices
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Peripheral Devices
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Installing a Video Card and Monitor
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Troubleshooting and Optimisation
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Troubleshooting Techniques
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Troubleshooting Power Problems
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Troubleshooting Internal Devices
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Troubleshooting Peripherals
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Review
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Glossary
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